Shipping Policy

Our objective is to offer you a smooth and efficient shipping experience. Kindly review our shipping policy outlined below for insights into our procedures and approximate delivery timelines:

  1. Processing Time: Once you place an order and your payment is successfully processed, our team initiates the order processing. Please allow 1-2 business days for this processing period. During this time, we verify the availability of items and prepare them for shipment.

  2. Shipping Methods: We collaborate with dependable shipping carriers to ensure the timely and secure delivery of your orders. The chosen shipping method is determined by factors such as the destination and the package's size/weight. For most orders, standard shipping is available.

  3. Estimated Delivery Time: The estimated delivery time for standard shipping is 8-12 working days from the date of order processing. It's essential to note that this is an estimate, and actual delivery times may vary due to factors beyond our control, including customs clearance, weather conditions, or unforeseen circumstances.

  4. Order Tracking: Upon shipping your order, we furnish you with a tracking number via email or your customer account. Utilize this tracking number to monitor your shipment's progress online. Please be aware that it may take up to 48 hours for the tracking information to reflect in the carrier's system.

  5. Address Accuracy: Ensure a successful delivery by double-checking and providing an accurate and complete shipping address during checkout. We disclaim responsibility for any delays or non-delivery arising from incorrect or incomplete address information supplied by the customer.

  6. Non-Delivery or Lost Packages: In the rare occurrence of a package not being delivered within the estimated timeframe or getting lost in transit, please contact our customer support team. We will commence an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the specific situation.

For any additional queries or concerns regarding our shipping policy, don't hesitate to contact our customer support team. We appreciate your patience and understanding as we endeavor to deliver your orders promptly while upholding the highest level of service.